SchoolCareBridge
1. The role of this service
SchoolCareBridge, a service of MH4Kidz, provides the services described on its website and in your specific service agreement. It may use technology operated by Plot Twist Co. Affiliated or participating organizations remain responsible for their own services and privacy obligations.
Healthcare privacy rules depend on who provides the service and who maintains the record. Participation in a network, coaching program, school coordination service, or fitness application does not make every record protected health information under HIPAA. This page does not create a clinical relationship or substitute for a treating provider’s Notice of Privacy Practices.
2. Your provider’s notice and rights
The healthcare organization treating you must provide its applicable privacy notice. It explains access, amendment, confidential communications, restrictions, disclosure accountings, authorized representatives, breach notifications, and complaints. Ask that organization for a paper copy and its privacy contact. We will help direct requests relating to records processed through this service.
A network relationship or shared platform does not grant every member access to health records. Disclosures require an appropriate legal basis and any required authorization. More protective rules, including state confidentiality requirements and 42 CFR Part 2 where applicable, still apply.
3. Schools and nonclinical services
School-maintained education records may be subject to FERPA rather than HIPAA. A school relationship, referral, parent account, or program enrollment is not blanket permission to share confidential counseling records. Representative authority and minor confidentiality depend on the particular service and applicable law.
Coaching, tutoring, network participation, and fitness services have their own scope and agreements. Where a separate provider delivers clinical care, its clinical consent and privacy notice govern that care.
4. Technology and communications
Ordinary SMS and email carry privacy risks. Use the designated channel for sensitive records. A phone number or privacy acknowledgment does not authorize recurring texts, promotions, recording, or a release of health information.
Health information processed through vendors requires applicable safeguards and agreements. Automated or AI-assisted tools do not remove those obligations. Human professionals remain responsible for clinical decisions. Deleting a working copy does not promise immediate deletion from every log, backup, or required record.
5. Requests and concerns
Contact the organization responsible for the record or use the contact below for routing help. You can raise a privacy concern without retaliation. For a potential HIPAA violation, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Questions, privacy requests, and help
SchoolCareBridge — MH4Kidz. For privacy requests and assistance: support@mh4kidz.org.
Please provide your contact information and the type of help you need. Do not include detailed medical records, passwords, or financial account information in an ordinary email or public inquiry. We can arrange an appropriate way to exchange sensitive information.